Key Accounts Consultant – East Rand

Job Overview

Our client, a leader in the hygiene sector, is actively recruiting for experienced customer care talent located on the East Rand.

Purpose: To support and assist the growth of Hygiene & Cleaning market share through effective and timeous response to all customer enquiries and to perform customer care functions for existing clients.

Requirements: 

  • Grade 12 or Matric required.
  • Own reliable transport and valid South African driver’s license
  • National Diploma/Degree Marketing or any other relevant tertiary qualifications.
  • Minimum 3 years Customer Care experience within a similar Industry.
  • Minimum 3 years Internal Sales experience.
  • Fully computer literate.
  • Well spoken & good telephone & customer liaison skills.
  • Self-motivated, organised and driven.
  • Ability to work under pressure and multi-task.
  • Customer centric disposition.
  • Excellent interpersonal skills.
  • English is the business language and being able to speak other South African official languages would be an advantage

Key Responsibilities:

  • Promoting of hygiene products to existing customers
  • Ensuring consistent purchasing from customers
  • Achieve sales target set for the month
  • Interacting with existing customers and attend service requests or complaints and follow ups
  • Ensure reporting of sales leads and service queries
  • Ensure queries are sorted out and feedback provided to relevant parties
  • Assisting with all general admin duties

Key Performance Indicators:

  • Maintain a complete client cyclical visit schedule
  • Ensure customers are graded according to potential and visited according to a grade cycle
  • Ensure customer daily visits exceed 8 customers per day
Job Detail
  • Offerd SalaryR18000
  • Experience3 to 5 years
  • QualificationNo education
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